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Protecting your personal information is vitally important to us. Our goal is to ensure your security and privacy, while providing you with transparency and clarity surrounding our policies. This Privacy Policy explains how we collect, share, protect and use the personal information you entrust with us. If you have any questions about the Privacy Policy or our standard practices, you may contact us at

Email communications are not always secure. You should never include credit card information or other sensitive information in your email correspondence with us.

By using Don Moen Productions, LLC’s website or mobile applications (each part of our “Site”), you accept and consent to the practices described below.

How We Collect Information

Don Moen Productions, LLC, its employees, affiliates and service providers (collectively, “Don Moen Productions”) may collect certain types of Personal Information and Non-Personal Information (collectively, “Information”). “Personal Information” is information that may identify you as an individual, including, without limitation, name, address, phone number, email address, and a personal photo. If you upload a photo to the Site, the photo may be viewable by Don Moen Productions. Don Moen Productions may periodically request additional information (such as your age, gender, interests, etc.) in an effort to serve you better. “Non-Personal Information” tracks information about your computer or mobile device and how you use the Site. This information may include, without limitation, your IP address, your browser type, your device type, the date and time you access the Site, and the websites that you visited immediately before or after accessing the Site. Don Moen Productions may also collect information about event pages you visit, items you purchase and information you post to the Site.

Don Moen Productions may collect Information in various ways, including, without limitation, (i) directly from you when you create an account with Don Moen Productions, post on the Site, or contact Don Moen Productions; (ii) from third parties if you use an integrated feature on the Site; or (iii) through browser tracking tools such as cookies or web beacons. Don Moen Productions collects Information for a variety of purposes, including to enhance or improve Don Moen Productions’ services and user experience. We may allow third parties to display advertisements on the Site. These third-party advertisers may use tracking tools to collect information about users who view or interact with these advertisements, in order to deliver targeted advertisements and measure their effectiveness.

Third-party service providers and advertisers maintain their own privacy policies that govern their use of your information. There may be instances where you may click on a link on the Site to access other websites not operating under this Privacy Policy. For example, if you click on an advertisement on the Site, you may be taken to a website independent of Don Moen Productions. Such third-party websites may independently solicit and collect personal information from you. The use, handling, and disclosure of this information is governed by the privacy policy of the relevant third party, and is not the responsibility of Don Moen Productions. For more information, please review the privacy policy of the relevant third party.

If you buy a CD, DVD, Songbook or make any other purchase on the Site, you may be required to enter certain financial information to complete the transaction. Don Moen Productions does not store the complete payment information (such as the credit card number, credit card expiration date, or credit card validation code ) you provide in your personal profile or during any transaction through the Site. The payment information you provide is protected, stored, and used by a third-party payment processor (Braintree) in order for them to process such transactions. Don Moen Productions may store the last four digits of your credit card, the expiration date of your credit card, and your credit card type, so that you can readily identify the card for its use in future transactions.

How We Secure Information

Don Moen Productions understands the critical nature of online security and employs a system of complementary and redundant processes and technologies to protect your Information from unauthorized access and disclosure. The Information collected by Don Moen Productions is securely stored within Don Moen Productions’ databases. Don Moen Productions employs standard and commercially reasonable security practices, such as encryption, firewalls, and Secure Socket Layers (SSL). Please note that in using the Site, your information will travel through third-party servers.

Don Moen Productions’ payment processing partner uses advanced data encryption methods, maintains Level 1 PCI DSS Compliance, and does not store raw magnetic stripe, card validation code, or PIN block data.

Despite the stringent safeguards employed by Don Moen Productions to protect your Information, no security system is impenetrable and Don Moen Productions cannot guaranty the security of Don Moen Productions’ databases. Don Moen Productions does not guarantee that Information you supply will not be intercepted over the Internet or through wireless communication mediums. Any Information you transmit to Don Moen Productions is at your own risk. You should never share your Don Moen Productions account information with others and should password-protect any devices that access Don Moen Productions. Further, you should avoid sending any personal information through insecure email. For more information on how to protect your information against identity theft, please visit the Federal Trade Commission’s Computer Security page at

How We Use Information

Don Moen Productions’ sincere intent in collecting Information is to provide you with an optimal user experience on the Site. Don Moen Productions may use Information in the following ways:

  • to perform our services;
  • to provide transactional communications;
  • to pre-populate Information in certain forms;
  • to manage your account and respond to your questions, suggestions or requests;
  • to enroll you in programs or communications in which you choose to participate;
  • to improve our products and services;
  • for security and fraud prevention purposes;
  • to customize content and advertising on the Site;
  • to share with third parties performing services necessary to the operation of our business;
  • to research and analyze your use of (or interest in), products, services or content on the Site;
  • to measure trends and customer interests;
  • to communicate with you by e-mail, mail, telephone, and mobile device;
  • for promotions, contests or sweepstakes;
  • to enforce Don Moen Productions’ terms of use;
  • to comply with applicable law, court orders, or government inquiries; and
  • to perform any other functions necessary for the operation of Don Moen Productions’ business.

Further, in the operation of our business we may share aggregated Non-Personal Information with certain third parties, including, without limitation, advisors, consultants, contractors, advertisers and investors.

Your Information

If you would like to close your Don Moen Productions account, you may do so at any time by contacting us at

Don Moen Productions may retain certain Information associated with your account for analytics, backup, recordkeeping, or other purposes. Don Moen Productions may retain Information to prevent fraud, enforce Don Moen Productions’ terms of use, collect fees owed, process refunds, or take other actions permitted by law and deemed necessary for the normal operation of Don Moen Productions’ business. Any Information you provide to third parties is not the responsibility of Don Moen Productions and is subject to the policies of those third parties.

You may choose not to provide us with certain Information. However, this may preclude you from using certain features of the Site. For example, in order to create a Don Moen Productions account and purchase products, certain Information is required. Should you wish to stop receiving commercial or promotional emails or notifications from Don Moen Productions, you may opt out at any time. It may take up to 5 business days for us to process such requests. Please note that if you opt out of promotional emails, we may still send certain important communications, including, without limitation, emails related to your transactions and account activity.

This Privacy Policy applies solely to our online information practices as it pertains to the Site, and does not apply to any Information we may collect offline.

Content Terms

Areas on the Site may allow you to post information about yourself, communicate with others, post reviews or upload ideas, graphics, icons, photographs, data, text, audio, video or other content (collectively, “Content”).

By posting any Content to the Site, you:

  • 1) assign Don Moen Productions the right to use and display any and all Content as Don Moen Productions deems necessary in the normal operation of its business;
  • 2) represent and warrant that use of such Content does not violate any intellectual property rights;
  • 3) grant Don Moen Productions, for any Content covered by intellectual property rights, a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use such Content; and
  • 4) indemnify Don Moen Productions against any intellectual property claims (including, without limitation, claims alleging intellectual property infringement or misappropriation) related to any Content.

Content posted on the Site may be accessible through, appear on, or be used publicly by other websites, search engine results, and third parties. Content posted to the Site is treated as non-confidential, non-proprietary, and public information not subject to this Privacy Policy. By posting Content to the Site, you authorize Don Moen Productions and any third parties to use, distribute or reproduce such Content. Don Moen Productions is not responsible or liable for any violations of Don Moen Productions’ terms of use, the law or your personal privacy and safety resulting from posting of any Content.

International Users

This Privacy Policy covers the collection of Information on the Site from United States residents. If you are visiting the Site from outside the U.S., please note that your Information may be transferred to and within, stored within, and processed within the U.S., where Don Moen Productions’ servers are located and Don Moen Productions’ operations are conducted. U.S. data protection and privacy laws may differ from those in your country. Don Moen Productions takes steps to ensure that the privacy of all users is protected.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, users of the Site residing in California have the right to request information about how Don Moen Productions shares certain types of personal information with third parties. Specifically, California residents have the right to request the following information:

  • 1) the types of information Don Moen Productions shared with third parties for their direct marketing purposes during the immediately preceding calendar year;
  • 2) the names and addresses of the third parties that received such information; and
  • 3) if the nature of the third party’s business cannot be readily determined, examples of the products or services marketed.

Don Moen Productions may provide this information in a standard format that is not specific to you. To request a copy of the information disclosure provided by Don Moen Productions pursuant to Section 1798.83 of the California Civil Code, please contact

Changes to this Privacy Policy

Don Moen Productions may periodically update this Privacy Policy with or without notification to reflect changes in operations and procedures. This Privacy Policy is current as of the “Last Updated” date at the bottom of this page. Please periodically check the Site to remain updated on any changes in Don Moen Productions’ policies and terms of use.

Thank you for using Don Moen Productions!

Last Updated: March 16, 2015

Copyright © 2015 Don Moen Productions, LLC.